Neal Solar Privacy Policy
Privacy Policy
1. Introduction
We appreciate your privacy. This Privacy Policy describes how we collect, use, disclose, and secure your personal information when you visit our website or use our services.
2. Information We Collect
- a) Personal Information
- Name
- Phone number
- Email address
- Residential/Business address
- Identification documents (if required for subsidies)
- b) Technical Information\
- IP address
- Browser type
- Device information
- Website usage data
3. How We Use Your Information
We use collected data to:
- Provide solar installation and related services
- Respond to inquiries
- Send quotations and invoices
- Process payments
- Assist with government subsidy applications
- Improve website functionality
- Send promotional offers (with consent)
4. Sharing of Information
We may share information with:
- Installation partners and technicians
- Government agencies (for subsidy applications)
- Payment processors
- Legal authorities (if required by law)
We do not sell personal information to third parties.
5. Data Security
We take reasonable technical and organisational precautions to protect your personal information. However, no online transmission is 100% safe.
6. Data Retention
We keep personal data only as long as it’s required for service delivery, legal compliance, and record-keeping.
7. Your Rights
Depending on applicable law, you may have the right to:
- Access your personal data
- Request correction or deletion
- Withdraw consent
- Lodge complaints with regulatory authorities
To exercise these rights, contact us at Info@nealsolar.com.
8. Cookies Policy
Our website may use cookies to enhance the user experience. You can modify your browser settings to disable cookies.
9. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for their privacy practices.
10. Updates to This Policy
- We may update this Privacy Policy periodically. Changes will be posted on our website.